260: What ‘One Love’ Means for Raising Canes Employees and Company

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Sonya Crockett is a Crew Relations Regional Leader at Raising Cane’s, a quality chicken finger franchise with over 530 locations. In this episode, she returns for her second appearance on the Leadership with Heart podcast to discuss her new position and what it means to Lead by Heart and how Raising Canes ONE LOVE® tagline shows up in every aspect of the business.

What is special about Raising Canes?

ONE DREAM, ONE LOVE is their tagline.

Raising Cane’s vision is to grow restaurants all over the world and be the brand for quality chicken finger meals, a great crew, cool culture, and active community involvement.

Raising Cane’s is defined both by what’s on its menu and by what’s not: There are chicken fingers, crinkle-cut fries, coleslaw and Texas toast. That’s it — no onion rings or other fried sides, and no burgers or other mains.
They focus on quality ingredients and quality people. Sonya focuses on ensuring all her employees have access to her at all times; from front-line workers to corporate executives, they are all treated with the same respect.

The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

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The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

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