260: What ‘One Love’ Means for Raising Canes Employees and Company

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Sonya Crockett is a Crew Relations Regional Leader at Raising Cane’s, a quality chicken finger franchise with over 530 locations. In this episode, she returns for her second appearance on the Leadership with Heart podcast to discuss her new position and what it means to Lead by Heart and how Raising Canes ONE LOVE® tagline shows up in every aspect of the business.

What is special about Raising Canes?

ONE DREAM, ONE LOVE is their tagline.

Raising Cane’s vision is to grow restaurants all over the world and be the brand for quality chicken finger meals, a great crew, cool culture, and active community involvement.

Raising Cane’s is defined both by what’s on its menu and by what’s not: There are chicken fingers, crinkle-cut fries, coleslaw and Texas toast. That’s it — no onion rings or other fried sides, and no burgers or other mains.
They focus on quality ingredients and quality people. Sonya focuses on ensuring all her employees have access to her at all times; from front-line workers to corporate executives, they are all treated with the same respect.

The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Download it here.


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Becoming Unshakable With Heather R Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

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CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

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The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
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