245: Leaders with Heart Follow Their Intuition

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Heather chats directly with her listeners and reflects back to 5 years ago when she was at a crossroads while struggling to work her 9 to 5 and pursue her dream of working as an entrepreneur at the same time. Her dream was always to build her own business - which she has! Employee Fanatix (at the time, it was named Customer Fanatix) was born 5 years ago, and she hasn't looked back since. Here are some of her reflections...
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Key Takeaways
  • People should follow their intuition
  • Heather reflects on the past 5 years
  • Customer Fanatix became Employee Fanatix

Heather Younger's Bio

Heather R. Younger is a highly sought-after international speaker, 2x TEDx speaker, diversity, equity, and inclusion strategist, consultant, adjunct organizational leadership professor, and facilitator who has earned her reputation as “The Employee Whisperer.” As a champion for positive change in workplaces, communities, and our world at large, Heather founded Employee Fanatix, a leading employee engagement and leadership development consulting and training firm, to inspire others by teaching the kind of caring leadership that drives real business results.
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The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Download it here.


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Becoming Unshakable With Heather R Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know that true leadership starts from within. Each episode explores what it takes to lead with resilience, compassion, and purpose—without pretending to be perfect.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, setbacks, and transformation. From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals how self-leadership and Caring Leadership can shape people—and workplaces—that cannot be shaken.

Heather is a Workplace Culture Expert

She's...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A top company culture strategist

An expert in creating spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert on workplace culture — recognized by INC. as one of the Top 50 Leadership and Management Experts of 2025 and by Thinkers50 as one of the leading global voices shaping the future of leadership.

Heather_Younger_The_Cycle_of_Active_Listening_Guide

The Cycle of Active Listening

Create a listening culture that elevates the workplace experience for everyone.

Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.

  • Understand why listening is the key to improved engagement
  • Learn how the Cycle of Active Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!
+1 403-398-8488

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