238: Leaders with Heart Know How to Scale

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Stephanie oversees all Human Resource activities and responsibilities worldwide, allowing the firm to further embrace evolving trends in career development, diversity and inclusion, analytics, and other areas changing the traditional landscape of HR. She is a member of the Hines Senior ESG Leadership Council, leading the firm’s social responsibility effort globally.

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Key Takeaways
  • Stephanie enjoys helping others develop
  • Graduate school made her think about when any business is undergoing strategic transformation and how the organization and culture and people should fit into that
  • For Stephanie, the most rewarding part of her job is the feeling of knowing that someone had been able to accomplish something because of something that they had learned from the session with her
  • She is focused first and foremost on growing talent and getting people into the right roles
  • Stephanie works hard to be as fair and consistent as possible and be the model of how employees should act
  • She aspires to be accessible and open to her people
  • Make sure you are personally aligned with your company and your leaders

Stephanie Biernbaum’s Bio

Stephanie oversees all Human Resource activities and responsibilities worldwide, allowing the firm to further embrace evolving trends in career development, diversity and inclusion, analytics, and other areas changing the traditional landscape of HR. She is a member of the Hines Senior ESG Leadership Council, leading the firm’s social responsibility effort globally. Before joining Hines in 2019, she was an Associate Partner at McKinsey & Co., where she built business strategies and counseled senior executives across multiple institutions ranging from fast-growing start-ups to Fortune 50 global corporations.

Prior to that, she held a range of corporate HR roles at Tiffany & Co., where her custom leadership development programs received numerous Brandon Hall awards for learning excellence. In her current role, Stephanie specializes in the “people side” of strategy, research on talent strategy, organizational design, culture transformation, diversity and inclusion, and leadership development. Her commitment as a leader to make a positive impact and contribute to the HR community led to her being awarded winner of the “Top 50 Human Resources Professional Award” from the OnCon Icon Awards, two years in a row. Stephanie is also recognized for her contribution of numerous publications on the inner workings of the HR industry. In addition to spearheading the strategy and formation of Hines DEI efforts and employee resource groups (ERGs), Stephanie is personally active across numerous employee-led groups to support the experience for people at Hines and optimize the gender and ethnic minority balance across the firm.

Outside of Hines, she has served as a strategic advisor and consultant to the New York Common Pantry, a Harlem-based nonprofit with the dual mission of reducing hunger while promoting dignity and self-sufficiency for New York City’s food insecure population. Stephanie earned a Bachelor of Arts degree from Emerson College and a Master of Arts in Social-Organizational Psychology from Columbia University. She manages her time between the firm’s Houston headquarters and East Region headquarters in New York. No matter where she is in the globe, she’ll never decline an invitation to karaoke or improvisational theater.

The Listening Guide

Create a listening culture that elevates the employee experience with The Listening Guide.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Download it here.


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Leadership With Heart With Heather R Younger

“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”

Creating a Culture of ListeningTM is Heather's Specialty

She's the...

CEO of Employee Fanatix

A leading workplace culture and employee engagement consulting & training firm.

A highly sought-after keynote speaker

Bringing the best insights from over 25,000 employee stories to the stage.

A diversity, equity, & inclusion strategist

An expert in creating safe spaces for these vital conversations.

A contributor to leading news outlets

A trusted expert for stories on culture, workplace engagement, and employee retention.

The Cycle of Listening

The Cycle of Listening

Create a listening culture that elevates the employee experience.

Through this guide, Heather uncovers how you can ensure those you lead feel heard by taking 3 approaches to listening inside an organization.

  • Understand why listening is the key to employee engagement
  • Learn how the Cycle of Listening contributes to strong workplace relationships
  • Get a practical framework for creating a listening culture that is bidirectional, responsive, and supportive

Contact Heather Today!

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