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- Doing good is good for business
- Pragmatic altruism works parallel with Leadership with Heart
- Organizations should involve love in their company cultures
- Non-profits and for profit businesses can help their people more than they know
Kimberly Townsend, MBA, MPA, JD, Ed.D, CPA, GPHR, joined the board of Loretto Management Corporation in Syracuse, NY in 2011 and was named President and CEO in 2014. Before that, Dr. Townsend spent 13 years at Welch Allyn, a medical devices and software company, working her way from Attorney to Associate General Counsel to Senior Director of Government Affairs. Previous work includes positions at PricewaterhouseCoopers LLP and Ernst & Young LLP.
Dr. Townsend earned a Bachelor in Business Administration, a Masters of Business Administration, a Juris Doctorate, and an Executive Masters of Public Administration from Syracuse University and a Doctorate in Executive Leadership from St. John Fisher College in Rochester, NY. Other professional development includes Measurement, Design and Analysis Methods for Health Outcomes Research and Leadership Strategies for Evolving Healthcare Executives, both at the Harvard School of Public Health.
In addition to being an attorney admitted to the New York, New Jersey, and Washington, D.C. Bars, Dr. Townsend is a Certified Public Accountant and is SHRM-certified in Global Professional Human Resources. She was Adjunct Professor at Syracuse University from 2001-2011, and was the recipient of the 2010 President’s Award-Customer First at Welch Allyn, Inc.
Lastly, Dr. Townsend is a prolific speaker and writer whose work has been published in industry journals and business publications.
Being the Change
About Loretto Management Corporation
Loretto Management Corporation is a non-profit, post-acute healthcare system with assets in skilled nursing, housing, managed care, short-term rehabilitation and medical adult day services. It serves 10,000 older adults throughout Central New York. It is the 4th largest health system in Central New York, with 2,500 employees at 19 sites and $200 million in revenue in 2018.
Loretto was founded in 1926 as the first Diocesan home for the aged in North America and continues to address the needs of older adults in the community, the majority of whom (70%) are Medicaid eligible. It provides skilled nursing, assisted living and affordable housing, home health, rehabilitation, PACE, and many other specialized programs.
Lastly, Dr. Townsend believes that Loretto has a mission to serve both the people in the community who need Loretto’s services and the employees of the company, 65% of whom are single, women of color, and head of households living in highly impoverished neighborhoods.
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