208: Leaders with Heart Evolve

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In this episode, Heather chats with Mark Setterington, the founder of Island Fin Poke Company, who currently serves as its CEO and President. Setterington has over 35 years in the restaurant industry and started his restaurant career at the early age of sixteen as a dishwasher. Later in his career, he spent some time in Hawaii, fell in love with the Hawaiian culture and food, and decided to bring it to the mainland. Setterington founded Island Fin Poke in 2016 with his first restaurant in Winter Springs, Florida. The overwhelming acceptance of the Island Fin culture and food made him want to share it with the world. Take a listen.

Key Takeaways: 

  • Evolution takes time
  • Find a mentor who you trust
  • Building a company is not easy
  • Be self-aware of your strengths and weaknesses
  • You are in control of your future
  • Know your why and you will always be willing to put in the work

Mark Serrington’s Bio

Mark Setterington is the founder of Island Fin Poke Company and currently serves as its CEO and President. Setterington graduated from Michigan State University with a Material and Logistics Management Degree with an emphasis in Purchasing. Setterington has over 35 years in the restaurant industry and started his restaurant career at an early age of sixteen as a dish washer. Setterington has had a highly decorated career with some well know organizations. During his time with Applebee’s International he was recognized as the General Manager of the Year for the entire organization. Setterington also spent time with Darden Restaurants as a General Manager of the Bahama Breeze concept. During his time with Darden, Setterington was recognized with the top designation of Diamond Club winner three years in a row. Setterington left Darden to join Margaritaville where he ran a 42-million-dollar venue on the Las Vegas strip. It was during his time with Margaritaville that he spent time in Hawaii and fell in love with the Hawaiian culture and food and decided to bring it to the mainland. Setterington founded Island Fin Poke in 2016 with his first restaurant in Winter Springs Florida. The overwhelming acceptance of the Island Fin culture and food made him decide he wanted to share it with world. With Island Fin’s incredible food, remarkable service and ease of execution it is no reason why.


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Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
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Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

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The Cycle of Active Listening

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Contact Heather Today!
+1 403-398-8488

Contact
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I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments