Subscribe to the Leadership with Heart Podcast! I was about eight years old when I remember seeing Reverend Jesse Jackson speaking on television to thousands of people. I did not know anything about this man, I don’t love him very much today. But I remember how in awe they were of him. They were all … Read more
What’s a speaker without her voice? I had to learn this the hard way… Here I am in two simple photos: one without makeup, on my first day back at the gym after a whirlwind week that took me through four cities in just six days. I’m all glammed up in the other, getting ready … Read more
Whether you have worked your way up the ladder into a leadership role or you took one unexpectedly, it can often be difficult to navigate the waters. A huge piece of that understanding is choosing the leadership style you want to reflect to your people. Finding the leader within you can mean different things to … Read more
This past week, I stumbled upon an old ‘Dear Abby’ type advice column where managers and leaders could submit a scenario about something going on in the workplace to get feedback on how to best handle it. In this case, a leader wrote about how their best employee quit on the spot after being told … Read more
If your leadership values were put on a whiteboard alongside those of other leaders, would your people be able to recognize and match those values to you and pick you out of that lineup? I’ll be the first person to admit that I struggle with rules and guidelines, but one thing I know for sure … Read more
I remember when I turned in the first draft of my new book, The Art of Active Listening. Most would think I am out of my mind to not only be writing another book but to take a long vacation just days before the first draft was due…but that’s exactly what I did! I needed … Read more
If you’ve read a book with illustrations, oftentimes the drawings visually play out the storyline in place of reading the text. Similarly, our facial expressions can ‘say’ a lot about how we feel and what we think before we even have the opportunity to use our words. Our facial expressions impact our conversations positively or … Read more
“Heather’s courage and vulnerability to share her authentic self are truly inspiring. She shares the most cutting-edge leadership strategies on topics like emotional intelligence and employee experience. If you’re looking to sharpen your leadership skills, this podcast is for you.”
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Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
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