​​From Data to Grace: A New Era of Self-Leadership

In this episode of Leadership with Heart, I sit down with Laura Chevalier, Chief Growth Officer at Optomi Professional Services, for a conversation that explores the powerful intersection of data, grace, and self-leadership.

Laura shares her remarkable journey from teaching and sports to building a thriving IT consulting startup and leading a division focused on uplifting rural communities and military families. We talk candidly about how faith, humility, and a willingness to fail have shaped her path and opened doors she never imagined.

We also dig into what it means to live and lead with intention, how to give ourselves grace without losing our edge, and why authentic self-leadership is never a finished product but an evolving practice. Laura’s stories about saying yes to big leaps, trusting her instincts, and finding joy in the messiness of growth remind us that strong leadership always starts within.

If you’ve ever wondered how to hold high standards without losing heart, how to balance speed and presence, or how to trust your gut while inviting feedback, this episode is for you.

Listen in and reflect on what it means to lead yourself through every season with courage, curiosity, and grace.


About Laura

Laura Chevalier is the Chief Growth Officer at Optomi Professional Services (OPS), where she drives strategic expansion and fosters client partnerships across the firm’s portfolio, including Provalus. Previously, she served as President of Provalus, OPS’s U.S.-based IT services brand and under her leadership, Provalus grew rapidly by delivering onshore solutions from rural communities, providing career opportunities to underserved populations while serving Fortune 500 clients. (provalus.com)

Chevalier joined OPS in 2014 and has held several senior roles, including Chief Sales Officer and Executive Vice President. Her extensive experience spans strategic sales, operations, and talent development, with a focus on building diverse, high-performing teams. She has worked with a broad range of clients, including Fortune 2000 companies, to address complex IT needs and solutions.

A passionate advocate for veterans and their families, Chevalier was named Veteran Champion of the Year in 2022 by G.I. Jobs. She is married to a MARSOC veteran and has been instrumental in Provalus’ mission to hire and upskill veterans, military spouses, and family members. Her leadership helped Provalus’ achieve an 18% veteran workforce and 65% military family workforce by establishing operations near military bases to support veteran employment.

Throughout her career, Chevalier has helped build, scale, and expand a wide variety of businesses and service offerings.  Her high energy, ability to assimilate information, business savvy and relentless drive has helped her develop world class organizations and sales team.


Mentions

Connect with Heather on LinkedIn

Subscribe, rate, and review the podcast on Apple Podcasts

Listen to the podcast on Spotify


Connect with Heather

WHEN YOU’RE READY, HERE’S HOW WE CAN HELP:

Engage your people with work culture consulting: https://employeefanatix.com/

Hire Heather to speak to your group: https://www.heatheryounger.com

Access free Art of Caring Leadership resources: https://heatheryounger.com/kit/


Let’s connect on social

https://linktr.ee/heatheryounger

About Heather R Younger, J.D., CSP

Heather R Younger, J.D., CSP is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization.

Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.

Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.

Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Best Gift Ever

Caring Leadership Kit ...A Free Gift of Resources Designed to Help You Reach Your Full Potential as a Caring Leader

Access Free Gifts Including Caring Leadership® Videos, Active Listening Guides, Accountability Plans, and Resources

  • A checklist with the 9 key tenets of caring leadership to help you have a positive impact on those you lead.
  • The Three R's of Resilience: an easy-to-remember and effective framework and cheatsheet so you can fortify your organization for future challenges.
  • The Art of Caring Leadership downloadable and printable poster, to remind you of the central tenets of caring leadership while brightening up your office!
  • The Cycle of Active Listening Guide with 20-point quiz so you can elevate the workplace experience for everyone.
  • The Art of Active Listening 21-Day Calendar for simple ways to be a better listener.
  • Caring Leadership® Accountability Plans, videos, and more!

Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments

Contact Heather Today!
+1 403-398-8488

Contact
Contact

I'm really interested in...

(select all that apply)*

I can be reached at...

Additional Comments