Welcome to this episode of Becoming Unshakeable! If you’ve been a follower and fan of Leadership with Heart, you’re in exactly the right place. From here on out, Becoming Unshakeable will be the new name of my show—and I can’t wait to bring you invaluable insights on what it means to lead with clarity, compassion and courage.
In this conversation, I sat down with my friend and powerhouse leader, Susan Frew. Susan’s path runs from corporate leadership at AT&T Wireless across the Caribbean to small business ownership, reinvention, and now her work as a top AI speaker. She embodies what Becoming Unshakeable is all about. We talk about the moments that tested her, the choices that reshaped her, and the practices that keep her steady when life speeds up.
Susan shares how being a young international VP in Grenada and St. Vincent taught her to build from scratch, lead across cultures, and become her own IT department. She opens up about the seasons that didn’t fit, what she unlearned about “being everything to everyone,” and why finding work you truly love changes your energy, confidence, and results. We get honest about ADHD as a superpower, the discipline of protecting your circle from gossip, and the surprising role sleep hypnosis and mindset work have played in her growth.
If you are barely holding it together, this one will meet you right where you are. You will hear practical self-leadership tools, a fresh take on career reinvention, and a grounded vision for using AI to serve people with integrity and kindness. Listen in for fuel, clarity, and a reminder that you can move forward, even on the hard days.
About Susan
Susan Frew is America’s go-to AI expert for small businesses, turning challenges into extraordinary growth stories. Under her leadership, her company achieved an incredible 535% growth, earned a place on the prestigious Inc5000 list, and won 43 industry awards. Known for her hands-on approach, Susan teaches audiences exactly how to leverage AI to save money, streamline operations, and achieve efficiency in their businesses.
With a rich career as an International GM for AT&T Wireless and an SBA’s national Emerging Leaders program instructor, Susan blends corporate savvy with entrepreneurial grit. A TEDx speaker, sought-after emcee, and celebrated business coach, she captivates audiences by demystifying AI and making it accessible, practical, and profitable.
Dubbed “The Thriftinista,” Susan’s innovative mindset extends beyond tech, offering creative solutions for business growth. Her philosophy is simple: take bold risks, explore new frontiers, and always aim for awesome.
Susan’s book, Compete on Awesome with AI, is a game-changer, equipping entrepreneurs with actionable insights to build sustainable, thriving businesses. Whether on stage or on the page, Susan’s energy inspires others to confidently embrace the future and take their businesses to unprecedented heights.
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About Heather R Younger, J.D., CSP
Heather R Younger, J.D., CSP is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization.
Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.
