Celebrate What’s Good—Even When You Don’t Know What’s Next

In this episode of Becoming Unshakable, I speak with James Ferguson, an award-winning Culture Pioneer and respected voice in workplace culture. James shares how losing jobs, working under poor leaders, and facing an aggressive cancer treatment shaped the way he thinks about leadership, perspective, and perseverance.

During his treatment, a doctor warned James that the chemotherapy could “remove the glue” holding him together. James made a personal decision that it would not remove his glue. That experience later became a powerful leadership analogy: every day, our words, actions, and decisions either strengthen or weaken the glue holding a workplace culture together.

James also speaks candidly about the downside of being highly resilient. When you pride yourself on overcoming hardship, you can remain under harmful leadership, expect others to recover as quickly as you do, and forget that people need compassion as well as encouragement.

Our conversation is a reminder that becoming unshakable does not mean making every decision correctly or pushing through every situation alone. It means examining what an experience is teaching us, recognizing when something must change, and allowing other people to face adversity in their own way.

Has resilience ever helped you survive a difficult season while also keeping you there longer than was healthy? Listen to the conversation and share your thoughts.


About James Ferguson


James Ferguson is a globally recognized, award-winning Culture Pioneer, and one of the most trusted voices in Workplace Culture today.  A Top 100 Inspiring Workplaces Winner,  4x Top 30 Organizational Culture Professional by Global Gurus, a 3x Top 50 Most Inspirational Person in Hospitality by IHI, Top Workplaces award recipient, and the Best-Selling Author of The Confetti Culture Playbook. James is the go-to expert to increase engagement and build a culture worth celebrating!

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About Heather R Younger, J.D., CSP

Heather R Younger, J.D., CSP is a highly sought-after speaker, 2x-TEDx speaker, diversity, equity and inclusion strategist, and contributor to leading news outlets. She is also the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. After over 25,000 employee engagement surveys and years of working with organizations to transform employee engagement, here’s what Heather has seen over and over: When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. Book Heather to speak at your event or organization.

Visit heatheryounger.com or https://www.cmispeakers.com/heather-r-younger for more details.

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Becoming Unshakeable Podcast

With Heather R. Younger

Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.

Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.

Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.

From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.

Hi, I'm Heather

I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.

Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.

Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.

During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.

Then I saw their faces.

The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?

That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.

Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.

Heather Sitting
Best Gift Ever

Caring Leadership Kit ...A Free Gift of Resources Designed to Help You Reach Your Full Potential as a Caring Leader

Access Free Gifts Including Caring Leadership® Videos, Active Listening Guides, Accountability Plans, and Resources

  • A checklist with the 9 key tenets of caring leadership to help you have a positive impact on those you lead.
  • The Three R's of Resilience: an easy-to-remember and effective framework and cheatsheet so you can fortify your organization for future challenges.
  • The Art of Caring Leadership downloadable and printable poster, to remind you of the central tenets of caring leadership while brightening up your office!
  • The Cycle of Active Listening Guide with 20-point quiz so you can elevate the workplace experience for everyone.
  • The Art of Active Listening 21-Day Calendar for simple ways to be a better listener.
  • Caring Leadership® Accountability Plans, videos, and more!

Contact Heather Today!
+1 (720) 295-1194

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