In this episode of the Leadership With Heart Podcast, I return to one of my most-downloaded episodes of 2025, featuring Billie Jo McCarley, Deputy Director of Operations at the Miami-Dade Water and Sewer Department.
In this episode of the Becoming Unshakable podcast, I sit down with Neri Karra Sillaman, and this conversation stayed with me long after we stopped recording. I first met Neri at the Thinkers50 event in London, where she was recognized as a Radar Award winner. The moment she spoke about her work and her life, I knew I had to learn more. This episode is the result of that instinct.
In this episode of Becoming Unshakable, I reflect on my recent work facilitating deep listening sessions inside organizations and what those moments quietly communicate to employees.
In this solo episode, I share an honest look at my own evolution. I talk about the moment I realized that resilience without nourishment becomes a slow drain on our spirit.
Have you ever met someone in a fleeting moment and instantly sensed there was a deeper conversation waiting to happen? That is precisely what happened when I met Grantley Morgan at Thinkers50 in London. It was my very first time in the city, and there he was, tucked away in the corner, trying to enjoy … Read more
In this solo episode of Becoming Unshakable, I’m speaking directly to the person who is carrying so much, trying so hard, and wondering why life feels heavier than it used to.
Have you ever wondered how some people keep standing even when life seems determined to knock them flat? That question lingered with me as I spoke with Dave Munson, the founder and CEO of Saddleback Leather Co., whose journey is marked by sharp turns, risk-taking, loss, grit, faith, and a remarkable ability to get back … Read more
In this solo episode of Becoming Unshakable, I invite you to join me for a quiet reflection on how our past experiences can shape and strengthen who we are becoming. I talk about my love for fall, the sound of leaves crunching underfoot, and how those simple moments remind me of the beauty of change. … Read more
In this episode of Becoming Unshakable, I had the privilege of welcoming two inspiring guests, Mary Beth Sandin and Kristina Fusella.
When you’ve led people through war zones, you learn what unshakable leadership really means. In this episode of Becoming Unshakable, I sit down with retired Army officer, author, and speaker Clay Novak to explore what happens when compassion meets combat. With five tours of duty across Iraq and Afghanistan, Clay has lived the reality of … Read more
Becoming Unshakable is the podcast for leaders, creators, and changemakers who know TRUE LEADERSHIP starts from within.
Each episode explores what it takes to lead with resilience, compassion, and purpose while staying human through it all.
Through candid conversations with executives, frontline leaders, coaches, and everyday heroes, Heather uncovers the real stories behind growth, compassion, setbacks, and transformation.
From navigating change to creating emotionally safe cultures, Becoming Unshakable reveals what it really takes to create leaders—and organizations—that can’t be shaken.
I've been through every type of
ORGANIZATIONAL CHANGE
you can think of.
Layoffs, reorgs, mergers, acquisitions and major technology shifts. More than 20 years leading teams through high-stakes situations where results mattered, people depended on me, and decisions couldn't wait.
Those years taught me how to lead. But they also showed me the hidden cost of always being the one who holds it all together.
During our second reorg in less than a year, I walked out of a meeting with no say in what was happening, just marching orders. When my team asked how the meeting went, I should have said, “Give me 15 minutes to process this.” But I didn't. Instead, I let them absorb every ounce of my frustration.
Then I saw their faces.
The people who looked to me for stability had just watched me unravel. What was that teaching them about their ability to handle the pressure?
That moment changed how I saw my role as a leader. Leading teams isn't only about grit or resilience. It's about how your presence builds the trust your team needs to function when things get hard.
Today, I help organizations build unshakable leaders, teams, and cultures. Because when leaders become the calm teams can count on, organizations don't just survive change, they come out strong enough to handle what’s next.
Through this guide, uncover how to ensure those in your care at work feel heard and valued, resulting in increased loyalty and satisfaction.
Contact Heather Today!
+1 403-398-8488
Contact Heather Today!
+1 403-398-8488