Over the holidays, my family and I went to see A Christmas Carol. We got to sit up close, and it was such a fun experience. During the performance, Scrooge has a monologue with the ghost of Christmas past, who has taken him back to a time with his old boss, Fezziwig, whom he apprenticed under in his early days. The ghost goes on to show Scrooge their interactions and how pleasant of a cultural environment they worked in. He realizes at this point of the story that Fezziwig didn’t have to make his work life delightful, but he chose to. Which ultimately made him enjoy the work he did and brought him happiness.
This is the positive power concept. The choices that we make as leaders and the impression that we leave on our people, how they remember us, really makes all the difference. How they see us at work and how they see us show up is what they’re going to take to heart. So when Fezziwig took Scrooge back to the past, he was showing him that he had the ability, the power, to control and change the environment for his people.
That is what caring leadership is all about. Leaders set the mark. You build that framework of caring leadership by your example. If you come in for the day with a good mindset, that will reflect on your team. If you start your day well and take the time to fill yourself up, you can pour yourself into other people. On the other hand, if you start the morning off with negativity, that will trickle down and affect everyone throughout the day. YOU hold the power to make the difference.
Always involve your heart in your decisions. If you are measured by the impact you have on the bottom line, it is easy to lose sight of what is best for your people, particularly when you are under pressure to perform. Just remember that your success has been driven in large part by the people who work for you. Don’t forget or minimize their contributions by treating them like a number.
Do your best to eliminate negativity by not always focusing on wrongdoings. Instead, recognize individuals and your team by celebrating their wins. By making sure the environment you are creating is a safe space, people will be comfortable being themselves and be more willing to take calculated risks. Create an environment that is cultivating and not crushing. That’s what positive power really is.