Most people think that active listening is simply opening our ears to hear what someone is saying to us, and then asking them questions. But there’s so much more to listening than that.
In this brand-new book from bestselling author and employee engagement expert Heather R Younger, you’ll discover a proven model that will transform how you approach listening at work, so that your employees and customers feel heard, understood, and valued.
As Heather says, “When we listen to someone, it’s a gift. It’s worth it to us, then, to get this listening thing right, because it has the potential to heal so many of the divides between us.”
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The Art of Active Listening officially releases on April 25, 2023, in which I compile years of experience helping people at work feel that their voice matters.
Join our launch team and stay in the loop about future book updates, such as being part of Heather's Author Day and other exclusive opportunities.
The Art of Active Listening
Improve communication, engagement, and culture with active listening.
When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer.
Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work?
All you have to do is listen.
Meet Heather R Younger
Heather is a Workplace Culture Expert
CEO of Employee Fanatix
A leading workplace culture and employee engagement consulting & training firm.
A highly sought-after keynote speaker
Bringing the best insights from over 25,000 employee stories to the stage.
A diversity, equity, & inclusion strategist
An expert in creating safe spaces for these vital conversations.
A contributor to leading news outlets
A trusted expert for stories on culture, workplace engagement, and employee retention.