This leadership-focused keynote distills down the actionable insights Heather learned leading people, managing culture, improving customer experience, and increasing productivity for mid-to-large size companies. Your leadership team will be better equipped to ensure everyone at work feels valued and heard through the power of active listening.
Leading Teams with The Art of Active Listening
How to Know Exactly What Your Team Members Want
This keynote is perfect for leaders:
- Seeking to understand employees, prospects, or customers to better meet their needs
- Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
- Supporting others at work to become more engaged, motivated, and productive
The audience will leave with:
- The one success characteristic they need to reach their goals and create win-win scenarios at work
- An inspired understanding of how to practice active listening with those who look to them for guidance
- A listening process that will unlock valuable insights and deliver desired outcomes
We Will Listen to You
Heather can customize the perfect keynote for your unique group. To maximize the message, all keynote inquiry calls include an opportunity for you to share:
- Where you are now versus where you want to be in the short term and long term
- Your organization’s most pressing leadership problems and issues related to employee engagement
- Your most sought-after goals as a leader and individual
- What you expect every participant to walk away with intrinsically and tangibly
The Art of Active Listening
Pre-order presentation companion books for all attendees to reinforce learning after the event.
Heather R Younger, J.D., CSP | Founder & CEO Employee Fanatix, Tedx Speaker, Best Selling Author